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Measuring People Management Performance – “Who Cares?” and “Oh Sh*t!”

Measuring People Management Performance – “Who Cares?” and “Oh Sh*t!”

by Greg Mitchell | Aug 3, 2017 | Managing People

Just as it’s critical to business success to measure and analyse revenue and profit, investment performance, and monitor the costs of production or service delivery, so it is critical to measure the outcomes and processes associated with managing people. ...
“WHERE ARE THEY?”: Addressing Staff Absenteeism

“WHERE ARE THEY?”: Addressing Staff Absenteeism

by Greg Mitchell | Feb 16, 2017 | Managing People

It’s 8.00am or so, you’re alone in the office pondering the mountain of paperwork. The phone rings. It’s Jill…”..bit of a cough, won’t be in today”. A couple more minutes tick by…ring, ring…..”It’s Bob, kids are sick and...
Here’s an I.D.E.A. – Provide Effective Feedback!

Here’s an I.D.E.A. – Provide Effective Feedback!

by Greg Mitchell | Jun 1, 2016 | Managing People

A common challenge for many supervisors and managers when it comes to managing people is providing effective feedback.  This is particularly the case where they need to give feedback to a team member who is presently not meeting expectations and/or where they...
Q. WHY ARE POSITION DESCRIPTIONS A LOT LIKE POLITICIANS?

Q. WHY ARE POSITION DESCRIPTIONS A LOT LIKE POLITICIANS?

by Greg Mitchell | Nov 5, 2015 | Managing People

A. THEY ARE BOTH BORING BUT NECESSARY! ​I probably don’t need to spend too much time convincing you that they are both pretty boring as far as topics of conversation go, but you may need a little more convincing that they (position descriptions at least),...
Kill the Performance Review! (or maybe not)

Kill the Performance Review! (or maybe not)

by Greg Mitchell | May 1, 2015 | Managing People

“Performance Reviews: Get Rid of Them” – www.theage.com.au 15/02/15  “Businesses Should Boycott Performance Reviews” – www.afr.com 05/03/14  “Performance Reviews: Is it Time to Kill Them?” –...
Getting Started with Performance Management

Getting Started with Performance Management

by Greg Mitchell | Oct 2, 2012 | Managing People

​I was asked by a small business owner the other day “How often should I be talking with my staff about their performance?”.  It got me thinking about performance management in small to medium-sized businesses and how it’s an...
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