⢠Established, innovative, growing business with a great team culture⢠Award-winning, proudly Australian-made products ⢠Full-time role: based in Emu Plains, onsite parking, $70-$75kpa + superAbout EnsitechEnsitech is the Australian-owned developer and manufacturer of the award-winning TIG Brush® Stainless Steel Weld Cleaning System and the Ensitech Surface Finishing System. Our products are proudly manufactured in Australia and exported to more than 25 countries, primarily via a worldwide network of distributors and a subsidiary company located in Chicago, Illinois, which services the North American market.Ensitech has been a member of the Australian Technology Showcase (ATS) and a winner and finalist in numerous business awards including the Australian Export Awards (Small Business Category), the NSW Premier's Export Award (Small Business) and two NSW Business Chamber awards (Excellence in Innovation and Business of the Year). The OpportunityWhile we are currently a modestly-sized company (approx. 30 staff), we have enormous potential and plans in place to achieve significant growth. To help us realise our potential, we’re seeking a suitably experienced Internal/Inside Sales and Customer Service Consultant. Specific key responsibilities and priorities will include:⢠Handling incoming customer enquiries and providing initial information and support to ensure an exceptional customer experience⢠Liaising with and fostering great relationships with our Dealer network to ensure they have what they need to be successful⢠Nurturing inbound sales leads and helping to identify and pursue opportunities to generate outbound sales leads through cold and warm leads, email and other channels⢠Following up customer orders, respond to issues and questions, and escalate as required⢠Contributing to product and market research⢠Contributing to marketing and sales initiatives as required (eg. trade shows and other promotions)⢠Performing administrative tasks associated with the role including providing quotes, maintaining databases, generating reports, preparing sales documentation and entering customer orders.The role reports to the National Sales Manager (Aust/NZ) and is office-based (Emu Plains).About YouThis is an exceptional opportunity for an enthusiastic and customer-focused person looking to broaden their skills and experience as part of a close-knit team. Our ideal candidate will have:⢠Suitable experience in an office/administration AND sales-focused role (minimum 2 years is expected)⢠Exceptional customer-service skills and experience⢠Great communication skills (written and verbal), including presentation skills and the ability to relate to people at all levels⢠Excellent organisational and time-management skills, and attention to detail⢠Proven experience in working with sales targets, self-motivation and a "hands on" approach to work⢠Demonstrated ability to operate effectively in a high-volume environment⢠At least intermediate computer skills (preferably Microsoft Office Suite plus CRM experience), combined with experience in quickly learning new systems/applications⢠Ideally, experience in working with MYOB or a similar finance/accounts system⢠Current drivers licenceThough not essential, candidates with experience in relevant markets (such as industrial, construction/building products, auto industry) will be well-regarded, as would experience working within an SME business.Remuneration is in the range $70-$75kpa plus superannuation.Interested? Then please, apply now (note that applications must include a separate cover letter with a couple of paragraphs about what attracts you to this role, and what makes you a great candidate).HR Success is managing this recruitment activity on behalf of Ensitech. No agencies, please. 70000 AUD Emu Plains 2750
