Exciting management role within the disability sectorCombine your high level administrative skills with leadership capabilitiesMudgee based opportunityLifeskills Plus is a disability service provider located in the beautiful Mid-Western regional town of Mudgee, 3.5 hrs drive west of Sydney. We are a well established and highly regarded not for profit service provider for people with a disability.Our Lifeskills Plus vision is to empower individuals to achieve with dignity and respect and to have choice and take control as they achieve their goals.We are currently seeking an experienced Head of Client Services to join our team in a full time capacity. In this role, you’ll report to the Operations Manager, and play an active part in the overall leadership of the organisation. You’ll be responsible for the high-level administration, coordination and day to day running of a range of day programs offered to our clients across the region. Your role will include:Ensuring the teams deliver quality client-focused services in their respective service areas while operating within NDIS and Lifeskills Plus policies and guidelinesProvide direction, training, coaching and leadership to the teams, ensuring shared understanding, pursuit and achievement of strategic and operational objectivesDeveloping, maintaining and submitting accurate and current records and reports in accordance with organisational policies and procedures.Developing a high-performance team culture that supports and develops each team memberDeveloping relationships and work with people with a disability and their families, applying a person-centred approach to promote the inclusion and participation of people with disability to exercise choice and control over their life decisions.You will be an organised self-starter who will utilise your previous experience in program development or program management/coordination to ensure existing programs are relevant and effective, whilst planning and implementing new programs. You will have proven ability to manage multiple tasks, prioritise workload and work to budgets and deadlines. A high level of computer literacy skills is essential. You’ll also be a proven people leader and be able to mentor, coach and develop a team of professional support service workers across our day programs. Ideally, you’ll have a background and previous experience in either disability services, health or similar. As part of this role, you will be required to successfully complete a NDIS Worker Screening Check and other screening checks as required.At Lifeskills Plus we offer the opportunity for you to develop and hone your skills in a supportive environment, as well as an ability to lead and nurture others within the team.  We’re an organisation that has strong Team Values and acknowledges and rewards exceptional performance. You’ll be paid a competitive salary, and have the opportunity to access a range of salary sacrifice options.Interested? Forward your current resume and a cover letter indicating why this role appeals via the link below!HR Success is managing this recruitment activity on behalf of Lifeskills Plus. No agencies, please. 80000 AUD Mudgee 2850

Head of Client Services

  • Exciting management role within the disability sector
  • Combine your high level administrative skills with leadership capabilities
  • Mudgee based opportunity

Lifeskills Plus is a disability service provider located in the beautiful Mid-Western regional town of Mudgee, 3.5 hrs drive west of Sydney. We are a well established and highly regarded not for profit service provider for people with a disability.

Our Lifeskills Plus vision is to empower individuals to achieve with dignity and respect and to have choice and take control as they achieve their goals.

We are currently seeking an experienced Head of Client Services to join our team in a full time capacity. In this role, you’ll report to the Operations Manager, and play an active part in the overall leadership of the organisation. You’ll be responsible for the high-level administration, coordination and day to day running of a range of day programs offered to our clients across the region. Your role will include:

  • Ensuring the teams deliver quality client-focused services in their respective service areas while operating within NDIS and Lifeskills Plus policies and guidelines
  • Provide direction, training, coaching and leadership to the teams, ensuring shared understanding, pursuit and achievement of strategic and operational objectives
  • Developing, maintaining and submitting accurate and current records and reports in accordance with organisational policies and procedures.
  • Developing a high-performance team culture that supports and develops each team member
  • Developing relationships and work with people with a disability and their families, applying a person-centred approach to promote the inclusion and participation of people with disability to exercise choice and control over their life decisions.

You will be an organised self-starter who will utilise your previous experience in program development or program management/coordination to ensure existing programs are relevant and effective, whilst planning and implementing new programs. You will have proven ability to manage multiple tasks, prioritise workload and work to budgets and deadlines. A high level of computer literacy skills is essential. 

You’ll also be a proven people leader and be able to mentor, coach and develop a team of professional support service workers across our day programs. Ideally, you’ll have a background and previous experience in either disability services, health or similar. As part of this role, you will be required to successfully complete a NDIS Worker Screening Check and other screening checks as required.

At Lifeskills Plus we offer the opportunity for you to develop and hone your skills in a supportive environment, as well as an ability to lead and nurture others within the team.  We’re an organisation that has strong Team Values and acknowledges and rewards exceptional performance. You’ll be paid a competitive salary, and have the opportunity to access a range of salary sacrifice options.

Interested? Forward your current resume and a cover letter indicating why this role appeals via the link below!

HR Success is managing this recruitment activity on behalf of Lifeskills Plus. No agencies, please.

  • Posted Date 04 May 2022
  • Location Mudgee
    NSW / Australia
  • Industry Community Services & Development
  • Job Type Full Time
  • Salary Not provided